Flights
I made a booking, but the airline will not allow me to check in
Some airlines have specific check‑in rules. Please contact the airline with your booking reference for assistance.
I entered the wrong email address on my booking, how can I change it?
Contact our support team with your correct email and booking details so we can update it for you.
How can I change the name on my flight ticket?
Name changes depend on airline policy. Contact the airline directly for options.
Why was my flight booking cancelled?
Cancellations are usually initiated by the airline. Check your email for updates or contact the airline.
What is a PNR/booking reference and where can I find it?
Your PNR is a unique code in your booking confirmation email that identifies your reservation.
What is the difference between a booking confirmation email and my e‑ticket?
The booking confirmation shows your reservation; the e‑ticket shows your purchased flight details and receipt.
Why haven’t I received my flight booking confirmation?
Check your spam/junk folder and verify your email used at booking. Contact support if you still didn’t receive it.
How do I know if my booking is confirmed?
Once you receive a confirmation email or see the booking in your account, it’s confirmed.
Why can’t I find a particular airline/route/airport on Ticketsandfly?
Not all airlines or routes may be available. Try different dates or contact support for help.
How do I check the status of my flight?
Use the airline’s website or mobile app with your flight number for status updates.
What documents are required for international travel?
Typically: passport, visa (if required), and airline‑mandated forms. Check destination requirements before travel.
What is the policy for rescheduling or canceling flights?
Policies vary by airline and fare type. Check your booking terms or airline rules for details.
How can I add baggage or select seats after booking?
Often you can manage your booking directly with the airline to add baggage or choose seats.
How do I make a flight booking?
Search for your flight on Ticketsandfly and follow the booking process on screen.
How do I search for and compare flight prices?
Use the search tool on Ticketsandfly to compare prices across different airlines and options.
